Terms of Service

Please read these Terms of Service ("Agreement") carefully before using the Tracknow affiliate marketing tool (hereinafter referred to as "Service") provided by Tracknow.io (hereinafter referred to as "Tracknow", "we", "us" or "our"). This Agreement sets forth the terms and conditions governing your use of the Service. By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree with any of these terms, please do not use the Service.


Account Registration and Usage

1.1 Eligibility: In order to use the Tracknow Service, you must be at least 18 years old. By using the Service, you represent and warrant that you are of legal age to form a binding contract with Tracknow, and that all information you provide during the registration process is accurate and complete.


1.2 Account Information: During the registration process, you are required to provide accurate and up-to-date information, including your full legal name, a valid email address, and any other information requested by Tracknow. You are responsible for maintaining the confidentiality of your account login credentials, and you are solely responsible for all activities that occur under your account.


1.3 Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or unauthorized activities while using the Service. This includes, but is not limited to, using automated methods or tools to sign up, engaging in spamming or abusive behavior, or violating any applicable laws or regulations.


1.4 Termination: Tracknow reserves the right to terminate or restrict your account and access to the Service, at our sole discretion, if we believe you have violated any of the terms and conditions of this Agreement. Termination may result in the deactivation or deletion of your account and any associated content.


1.5 The free plan is designed exclusively for testing and personal use (no commercial use), catering specifically to ecommerce businesses. Entities involved in Finance, Crypto, Gambling, Affiliate networks, Dating or Software-related activities are not eligible for the free plan. Tracknow retains the right to request an upgrade and payment at any stage as deemed necessary.


Payment and Fees

2.1 Payment Method: Payment for the Tracknow Service will be processed through the available payment methods specified on the Tracknow website. By providing your payment information, you authorize us to charge the applicable fees to your chosen payment method.


2.2 Billing and Fees: The Tracknow Service operates on a subscription basis, and you will be billed in advance on a monthly basis, starting from the date of signup. All fees are exclusive of any applicable taxes, levies, or duties imposed by tax authorities, and you are responsible for paying all such taxes.


2.3 Refunds: Tracknow does not provide refunds or credits for any fees paid, except as required by applicable law.

2.4 Setup is incorporated into the pricing of Tracknow plans for Small Business, Enterprise, and Network and shall be provided as following: 

   1. Small Business plan:

  • Tracknow will provide a one-time allocation of up to 2 hours for project management, development, and testing to integrate Tracknow with the Client's systems.
  • In the event that the integration project exceeds the allocated 2 hours, Tracknow will notify the Client, and any additional hours required will be billed at the standard developer hour rate.

   2. Enterprise/Network plan:

  • Tracknow will provide a one-time allocation of up to 4 hours for project management, development, and testing to integrate Tracknow with the Client's systems.
  • In the event that the integration project exceeds the allocated 4 hours, Tracknow will notify the Client, and any additional hours required will be billed at the standard developer hour rate.

Tracknow extends to its clients (users who have purchased any plan)  complimentary educational sessions, each lasting one hour, as a valuable provision to amplify their proficiency in utilizing the software.


For Small business plan - two complimentary educational sessions, each lasting one hour.  Any additional sessions beyond this allocated number will incur an additional fee, the details of which will be communicated by Tracknow.

The client hereby agrees to the terms stipulated herein and acknowledges the corresponding fees for extra sessions as communicated by Tracknow.


For Enterprise/Network plan - four complimentary educational sessions, each lasting one hour.  Any additional sessions beyond this allocated number will incur an additional fee, the details of which will be communicated by Tracknow.

The client hereby agrees to the terms stipulated herein and acknowledges the corresponding fees for extra sessions as communicated by Tracknow.

Termination

3.1 Account Cancellation: You have the right to cancel your Tracknow account at any time. Upon cancellation, you will no longer have access to the Service and any associated content.


3.2 Cancellation During Current Billing Period: If you cancel the Service before the end of your current billing period, your cancellation will take effect at the end of the current billing period, and you will not be charged again.


3.3 Tracknow's Right to Terminate: Tracknow reserves the right to suspend or terminate your account and refuse any or all current or future usage of the Service, for any reason at any time. Such termination of the Service may result in the deactivation or deletion of your account and any associated content.


Service and Pricing Modifications

4.1 Modification of Service: Tracknow reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Tracknow shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

4.2 Pricing Changes: Tracknow may change the prices for the Service at any time.

4.3 Tracknow reserves the right to modify the pricing of the Service, either temporarily or permanently, with or without prior notice. By using the Service, you acknowledge that Tracknow is not liable to you or any third party for any changes in pricing.

4.4 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Government of Israel, without regard to its conflict of laws provisions.